Омниканальная платформа Webim

--- The website webim.by is an omnichannel communication platform named Webim. It integrates various channels of communication (chat, email, telephone, social networks, messengers) into a single interface. This platform enables businesses to engage with users through multiple channels, providing a continuous and coordinated user experience. Clients can initiate contact via different channels such as Telegram, web chat, or a phone call, and all interactions are saved and accessible to operators in one place. The platform offers features such as automatic document processing, CRM integration, and the ability to handle multiple conversations simultaneously, resulting in increased productivity and improved customer service. Operators can access client information from the CRM and do not have to search for data or fill out forms, saving time and reducing errors. The system also eliminates the risk of losing messages and ensures that all interactions are recorded and easily accessible.