"Идея Групп" Внедрение Битрикс24

The website "Идея Групп" is a Bitrix24 implementation site offering CRM solutions for businesses. Bitrix24 is a full-featured CRM system that provides complete control over the entire sales cycle, automating and optimizing most internal business processes. It stores all client data, taking into account their purchasing history, preferences, website visit graphs, and payment methods. The system includes a contact center with Viber, Telegram, WhatsApp, social networks, telephone, and email integrated. Contacts, correspondence, and even call recordings with clients are saved. Automated chats are available on the website and in social networks. Data is systematized and analyzed in the CRM. The office is a unified space for communication between all company members, external contractors, and even clients. The calendar is used for scheduling meetings and work documents are stored on the disk for quick information retrieval.